The situation
You have taken over a site, and the documentation is fiction.
Somebody else installed it, somebody else maintained it, and what you were handed is a spreadsheet of uncertain age and a Visio drawing from a refresh two contracts ago. You are now accountable for a building you cannot describe.
The cost of finding out the slow way.
The usual answer is a walk. An engineer goes rack to rack with a laptop, and a week later you have a list that starts going out of date the day it is finished. It is expensive, it is nobody’s favorite week, and it produces a document with the same shelf life as the one it replaced.
The other usual answer is to trust the paperwork and find out at the worst moment: during a change window, in front of an auditor, or when something goes down and the diagram says the device is somewhere it is not.
What to do about it
Two passes, and neither of them touches your network.
- Scan it first. One switch address and a read-only credential. CrossScan follows the wire to the switches behind it and returns what is on every port, with the evidence behind each answer.
- Then check the paperwork against itself. Point CrossTrust at the folder the drawings and configs already live in. It reports where your own documents contradict each other, cited to the line.
- Now you know two things. What is actually there, and which parts of what you were handed were still true. Those are different questions and they need different tools.
- Decide what to keep. Fix the documents worth fixing. Retire the ones that were never right.
The tool for it
CrossScan finds it. CrossTrust checks it.
They are bought and run separately, and this is the one situation where most people want both.
Find out what you actually took on.
Tell us what you inherited and we will tell you which of the two to start with.