What it coversThree jobs we take off your team
Who reads the findings, and what happens next.
01
Watching the findings queue and triaging what appears
02
Escalating what matters and closing what does not
03
A named person on your account, with no ticket queue in between
SupportIQ is for a team with nobody free to watch the findings queue, and it means one named person who triages what appears and escalates what matters. The products work the same either way.
Tell us who reads the findings today.
If somebody on your team already reads them, you probably do not need SupportIQ. Ask us. Thirty minutes usually settles it.