You know the feeling. Something is down, everyone is looking at you, and the diagram is wrong, the spreadsheet is out of date, and the one person who really knows is on vacation. CrossConnect is the way out: it discovers your whole network for you, gives you a picture you can finally trust, answers your questions in plain English, and when something breaks, shows you exactly what changed, so you fix it in minutes, not hours.
An operator preview in active development. Everything shown here is built and running today against a real demo network.
| Slug | Name | Model | Location | Status | Seen |
|---|---|---|---|---|---|
| cor-hq-01 | Core HQ 01 | Catalyst 9500-48Y | HQ | active | 2m ago |
| cor-hq-02 | Core HQ 02 | Catalyst 9500-48Y | HQ | active | 2m ago |
| dist-hq-01 | Distribution HQ 01 | Meraki MS390-48U | HQ | active | 1m ago |
| acc-stuA-01 | Access Studio A 01 | Catalyst 9300-48P | Studio A | active | 1m ago |
| acc-stuA-rack | Access Studio A, rack | Netgear M4250-26G4XF | Studio A | decommissioning | 4m ago |
Most teams piece their network together from spreadsheets, old diagrams, and by who has been there longest. CrossConnect replaces all of that: it discovers what’s on your network for you, keeps that picture up to date on its own, answers your questions in plain English, and helps you troubleshoot when something goes wrong, all with the proof behind every answer.
Point CrossConnect at your network and it discovers what is there on its own: every device, how they connect, and what is plugged in where. No spreadsheets to fill in, no diagrams to draw by hand.
Ask in plain English: “what’s plugged into this switch?” or “is anything about to run out of power?” You get a straight answer from your real network, with the exact records to back it up.
When something breaks, CrossConnect pinpoints the change that caused it. It flags aging or risky gear and tells you what to deal with first. So you troubleshoot in minutes, not hours.
If you run a network, you know the feeling. Something is down, everyone is looking at you, and the notes you have are scattered, out of date, and disagree with each other. We have lived this too. Here is the difference CrossConnect makes.
Your gear, your racks, your addresses, and how it is all wired together, kept in one place and all linked up, so a change in one spot shows up everywhere it matters. Everything you see here is built and working in the preview today.
Built on a real demo network: 80 devices across a head office and two studios, four real brands (Cisco, Meraki, Extreme, Netgear AV), full racks, separate lanes for management, audio, video, and control, and a real security warning on one software version.
Something that worked for months suddenly stops, and nobody knows why. CrossConnect quietly keeps a copy of every change to your network’s settings, like a flight recorder. When a connection breaks, it replays that history and pinpoints the exact change that broke it, then shows you the before and after as proof. It tells you what went wrong. It never touches your gear.
ip access-list extended AV-EGRESS
permit ip any any
!
interface Gi0/1
ip access-group AV-EGRESS out
ip access-list extended AV-EGRESS
deny udp any 10.10.20.0 0.0.0.255 eq 4440
permit ip any any
!
interface Gi0/1
ip access-group AV-EGRESS out
Ask a question in plain English and CrossConnect answers from your own records, and shows you the exact records it used. If the data can’t back up an answer, it says “I don’t know” instead of making something up. It can look anything up, but it can’t change a thing on its own.
Plain English in.
No query language to learn, no filters to build. Just type the question.
Your records, in the open.
It pulls from the very same records you do, and shows you every step it took to get there.
Cited, or it abstains.
Every answer cites the records it used. If the data can’t support an answer, it replies “I don’t know.”
How it’s wired: the assistant works the moment you install it, no external model required. Point it at Claude for natural-language answers. Either way the citation rule holds, an answer that doesn’t trace to a record gets dropped before it reaches you.
Ask the assistant to change something and it never touches your data. It writes up the change first, showing you exactly what it will look like before and after, and drops it in a waiting list. Nothing happens until you say yes. If you ignore it, the suggestion disappears on its own.
CrossConnect can log into your gear (read-only) and see what is actually connected: every device, every port, every neighbor. From what the gear itself reports, it builds a complete, current picture of your network, and it refreshes that picture on a schedule, so it never goes stale.
On a schedule you set, CrossConnect logs into your gear and reads what is actually there: every device, what it is, and how it connects. The passwords it needs are kept locked up with strong encryption and only used at the moment it checks. The picture it builds stays current on its own, so it is ready the moment you need it.
Pick any two points, a device, a cable, even the line to your internet provider, and CrossConnect walks the whole path between them and shows every hop along the way. So “how is this actually connected?” takes a click, not an afternoon with a flashlight.
Trace from an interface, a circuit, or a provider hand-off, CrossConnect walks the rest. The same discovered data powers the live topology map below.
Instead of drawing a network map by hand and watching it go stale, CrossConnect asks each device who its neighbors are and draws the map for you. It redraws every time it checks, so you are always looking at how things are wired right now, not how someone drew it last year.
Always current. The graph rebuilds on every discovery run, and the assistant reads the same adjacencies, so “show me everything two hops from cor-hq-01” is just a question.
Most tools cover the big three and stop. CrossConnect goes three ways: a formal model where the vendor supports it, our own config parsers where it does not, and the vendor's cloud API for gear that has no box to reach.
Add a vendor and it shows up everywhere at once: the inventory, the map, the checks, and the assistant. You are never told "that one is not supported."
Dante, AES67, SMPTE ST 2110, NDI and Q-SYS are multicast on your switches, and they fail in ways a normal network tool never looks for. CrossConnect treats every AV stream as a first-class object and checks the four things it needs: IGMP snooping and a querier on each AV VLAN, one PTP clock the whole plant locks to, QoS that protects the audio, and the headroom to carry it.
It works the day you install it. A split clock even lists every endpoint on each domain and the one to move. All of it reads from the configs, SNMP and IGMP state you already have, so there is nothing to capture and nothing to wire up.
The engine that finds your switches finds the cameras hanging off them. CrossConnect surveys the whole fleet over open standards, flags the ones that have gone dark, lost their stream, or been quietly swapped for unknown hardware, and never stores a single frame. Where you run Wi-Fi, it can turn association counts into a live read on how full a room really is.
CrossConnect knows how much space each device takes in a rack and how much power it pulls, and draws the rack for you. You can see at a glance where there is room to add gear, and catch a rack that is about to run out of power before it takes a room of cameras dark.
For every switch and every rack, CrossConnect shows how much power is being used against how much there is. A switch that is about to run out shows up as a number you can act on, not an outage you have to chase.
acc-stuA-rack is using 442 of its 480 watts. You see that on the main screen, on the list of things to fix, and from the assistant, long before anything goes dark.
Every device needs an address, and running out (or handing the same one to two devices) causes outages that are miserable to track down. CrossConnect keeps tidy track of every address, hands you the next free one the moment you ask, and warns you as soon as two devices clash.
When an address is given back, CrossConnect puts it back in the pool. So the next free address is the lowest one that is truly open, not just the next one up.
CrossConnect checks every device three ways: has its setup drifted from how you meant to configure it, is it running software with a known security hole, and is it so old the maker has stopped supporting it. Then it tells you which devices to deal with first, with the evidence.
Every result is backed by the real settings on the device and the real software it runs. So every pass or fail comes with the proof behind it. Ask the assistant which devices have a problem and why, and it answers from that same proof.
It keeps the tidy, organized record that good network tools have always had. Then it adds the two things spreadsheets and older tools cannot: it checks itself against your real network, and it answers your questions safely, in plain English.
| Spreadsheets & Visio | Older network tools | CrossConnect | |
|---|---|---|---|
| One organized record of your gear, addresses, cables, and racks | Part of it, by hand | Yes | Yes |
| Logs into your gear and maps how it all connects | No | Extra add-on, or build it yourself | Built in |
| Draws each rack and tracks the power it uses | No | Sometimes | Built in |
| Ask in plain English, every answer backed by proof | No | No | Yes, always |
| The AI never changes anything without your yes | n/a | n/a | Always asks first |
| Other tools can pull its data and get alerts when things change | No | Yes | Yes |
| Runs on your own server, one simple install | n/a | Sometimes | Yes |
CrossConnect was built from scratch for this job, with the AI woven into how it organizes your network from the start, not bolted on later as a chat box.
Already have an inventory tool or IPAM database? Point CrossConnect at it. It shows you exactly what will change before anything happens: every new item, every update, every clash. If it does not look right, you can undo the whole thing in one click.
Once the record is trustworthy, CrossConnect reads it for you. It tells you what to fix first, whether a recent change caused a problem, and whether your traffic is going where it should. All of it is read-only until you decide to act.
One ranked list of what needs you today: gear too old to get fixes, settings that quietly changed, known security holes, things running low, and devices that are down. Open any item and it walks back through the history to tell you if a change caused it, and points out changes made with no record of who did them.
act on this todayKnown security holes, gear too old to get fixes, and weak settings usually live on three separate lists. CrossConnect joins them and gives each at-risk device one clear next step: replace it, update it to a named version, or tighten its settings. Worst first.
replace · update · tightenFor your audio, video, control, and guest lanes, CrossConnect checks two things at once: what you said should be kept apart, and what the real traffic actually did. The one that matters is when they disagree: a lane that should be sealed off, but where traffic slipped through.
what you set vs what really happenedBefore you touch a device, CrossConnect weighs four things at once: what goes offline if this device fails, what it is carrying right this minute, what the change would turn on or cut off, and whether you are in a planned downtime window. It gives you one answer: go, careful, or wait.
go · careful · waitYour routers and switches already keep short summaries of the traffic passing through them. Point them at CrossConnect and it lists the top conversations right next to your gear: who is talking to whom, how, and how much, plus which device saw it. The busiest links and the heaviest users jump right out.
traffic summariesType a name or an address and CrossConnect tells you the exact switch and socket it is plugged into, straight from the switches themselves. The same search shows what the device is doing, whether it has been moved, anything it is flagged for, and how to reach it if the network is down.
where is it · what is it doingThe behind-the-scenes parts that make CrossConnect something your whole team and your other tools can rely on. All of it is working in the preview today.
The tools you already run can read from CrossConnect and write back to it: the devices that actually exist, with their addresses and details. Fully documented, so your playbooks run against what is really there, not a stale export.
read and write · verifiedEvery device has a plain, steady name like cor-hq-01 that never breaks. No cryptic codes to look up, and the name still works after you re-import your data.
Any list can be saved as a spreadsheet, and that same spreadsheet loads straight back in. Edit it in Excel, put it back, and the columns line right up.
save out · load backWhen a device, cable, line, or address changes, CrossConnect can ping your other tools right away. Each alert is signed with a timestamp, so a captured one can't be replayed later, and you choose exactly where they go.
signed · replay-proofSearch everything from one box, and run ready-made reports, like out-of-date devices or addresses that overlap. Save your own, send them out, or have them emailed to you on a schedule.
search · reportsThe assistant can read your gear, addresses, racks, power, connections, security checks, and reports. It only reads, never changes. Every answer is backed by proof and written down.
reads only · backed by proofIf you run CrossConnect for more than one client, each one is walled off completely. No client can ever see another client's data.
fully separateA live grade out of 100 for how complete and accurate your records are. Every gap is spelled out, so you know just what to fix.
scored · clear gapsA full record of every change, locked together so each entry depends on the one before it. If anyone tampers with the history, it shows. You can check it any time.
tamper-proof historySign in with your company login, and roles decide who can see and who can change: admins, day-to-day users, and view-only. Every stored password and key is encrypted at rest, the same kind banks use.
SSO · roles · encrypted at restIt runs on your own server and installs in one step. Your data never leaves your building.
runs on your serverFrom day one, CrossConnect shares what it is doing, so you can keep an eye on it from the monitoring tools you already use.
your own monitoringTen areas, 130+ capabilities, and a diagram for every one that matters. The complete picture of what CrossConnect does, read it on one page or hand the PDF to your team.
Same platform, told in your language. Pick the one that sounds like your week.
The network under your rooms: gear recognized on sight, lanes watched for crossover, multicast health on every AV VLAN, and the exact switch the moment a room drops.
lanes · multicast · PoEEngineer to engineer: read-only discovery, a live source of truth current with the wire, golden-config drift, and change forensics that name the line that broke the path.
SNMP · drift · reachabilityThe review answer before you ask: self-hosted, read-only, encrypted at rest with rotation, a tamper-evident audit, cite-or-refuse AI, and a posture you can defend.
self-hosted · RBAC · auditYour gear, your addresses, and how it all connects, in one place that keeps itself up to date, with a black box that finds what broke a connection and an assistant that answers from your own records. CrossConnect is in active operator preview.