How it all works

Discover. Ask. Fix.

Most network tools hand you a stale diagram, a giant spreadsheet to keep up by hand, or a chatbot that makes things up. CrossConnect does three things instead: it finds your network for you, it answers your questions in plain English with the proof, and it helps you fix what is broken fast. Here is how the whole thing fits together.

The whole idea in one picture

One up-to-date picture of your network.

CrossConnect builds a single, always-current map of your network. It learns from two places at once: what you tell it, and what it discovers on its own by reading your gear. Then you can ask it anything, and hand the answers off to the other tools you already use. Every fact remembers where it came from.

What you tell ittype it · paste it · import it What it discoversreads your gear for you What you askplain English, anytime One living picture every device · connection address · cable · path tagged with where it came from Get the answersask it · export it Connect your toolsit pings them on changes
localhost:8080 / devices
Devices · CSV ⤓
✦ Ask
SlugModelSeen
cor-hq-01Catalyst 9500-48Y2m ago
dist-hq-01Meraki MS390-48U1m ago
acc-stuA-01Catalyst 9300-48P1m ago
A look inside

One screen, the whole story.

  1. 1
    Find anything fast. Your devices, racks, addresses, and connections, sorted the way the people who run the network actually think, not the way a database is laid out.
  2. 2
    Where every fact came from. Each row tells you whether you entered it or CrossConnect discovered it, and when it was last seen. No guessing whether the picture is current.
  3. 3
    A health score you can trust. A running grade out of 100 for how complete and clean your picture is, with each gap spelled out so you know what to tidy up.
  4. 4
    Ask from any screen. Type a question in plain English and get an answer that points right back at the rows you are looking at.
  5. 5
    Take it with you. Download any list to a spreadsheet, edit it, and load it right back in.
What it actually keeps track of

Everything in your network, and how it all connects.

CrossConnect does not just dump your gear into a list. It understands how the pieces relate: this switch lives in that rack, this cable runs between those two ports, this address sits inside that network. So when you ask a question, it can follow the connections, the same way you would in your head, only faster and without missing anything.

The physical stuff

  • Where things live: building, room, row, rack
  • What each box is: make, model, size
  • Each device: where it sits, serial number, who owns it
  • Every port: speed, status, what is plugged in
  • Every cable: what it connects to what

The addresses and names

  • Every address in use, kept tidy and current
  • The blocks they are grouped into, so you spot what is free
  • The separate lanes traffic runs on
  • The names that point to those addresses
  • What is taken, what is open, at a glance

The AV and media layer

  • Dante, AES67, ST 2110, NDI streams, tracked like devices
  • Multicast groups: who sends, who listens, what floods
  • One PTP clock, with a warning the moment it splits
  • QoS: whether the audio is actually protected
  • Cameras: found, named, and watched for trouble

The services and history

  • Your internet and WAN links, and who provides them
  • Each device's settings: what you meant, and what is really running
  • Aging and risky gear: known issues, end of life
  • A full history of what changed and who changed it
  • Hand-offs to your other tools, kept in sync

Everything has a plain, stable name you can point to, like cor-hq-01 for a switch or studio-a-row-a-rack-1 for a rack. The names stick, even after you re-import, so nothing gets lost or duplicated.

The standout feature

Something that worked yesterday is broken today. Find out why.

Picture a room of cameras that goes dark, or audio that drops at 2am. It used to work. Now it does not, and nobody touched it, supposedly. CrossConnect quietly keeps a copy of every setting on every device, every time it changes. So when something breaks, it walks back through that history and lands on the exact change that flipped it from working to broken, and shows you the before and after side by side. No more bisecting months of history by hand.

Can the control room still reach the audio gear? Traffic from the control room to the Dante audio device got through on 7 June, then got blocked at switch cor-bb-01 on 8 June after a settings change. Control roomwhere the show runs cor-bb-01a switch in the path Audio gearwhere the sound goes 7 Jun · sound gets through ✓ 8 Jun · blocked at cor-bb-01 ✗ a new rule now turns the audio away the question: does the audio get through?

For any moment in the past, CrossConnect can answer one simple question: could this traffic get through back then? It finds the exact moment the answer changed from yes to no, and shows you what changed.

01 · IT REMEMBERS

Every change, saved

CrossConnect keeps a dated copy of every device's settings each time they change. That running history is what it searches later. Nothing extra to install, it just keeps the record for you.

02 · IT NARROWS DOWN

It zeroes in fast

Instead of replaying months of changes one by one, it builds a working map of how your network behaves and smartly splits the timeline in half, again and again, until only the moment things broke is left. Seconds, not an afternoon.

03 · IT SHOWS THE PROOF

The exact change, side by side

You get the window where it broke and the one setting that did it: working on one side, broken on the other. Pair it with the history and you can even see who made the change and when.

Works with Cisco, Arista & Juniper gear Answers in seconds, not an afternoon Shows the before and after Look only, never touches your gear
Where it really earns its keep

It does not just show you problems. It tells you what to do.

A tidy picture of your network is nice. Acting on it is the point. Because CrossConnect understands how everything connects and remembers how it has changed, it can look across the whole thing and hand you a short, ranked to-do list, with the reasoning behind each item. It still never touches your gear: it advises, you decide.

What to deal with first

It puts everything worth your time today in order: gear that is failing or down, aging boxes past their prime, known security holes, and anything running hot on capacity. For each one it checks the history and tells you whether a recent change is the likely cause.

your to-do list, ranked

One clear move per device

For each at-risk device it boils everything down to a single recommendation: replace this one, upgrade it to a specific version, or lock it down. No wading through reports to figure out what the next step actually is.

a plain fix for each one

Are things really kept apart?

You meant to keep certain traffic separated, say, guest WiFi away from the cameras. CrossConnect compares what you intended against what is actually happening and flags anywhere the two disagree. That gap is exactly what you want to catch before someone else does.

meant to vs really happening

Is it safe to touch this right now?

Before you make a change, it weighs what breaks if this device goes down, what it is carrying this very minute, and whether you are in a quiet maintenance window. Then it gives you one plain answer: go, careful, or wait.

go · careful · wait
Where it lives

It runs on your servers. Your data stays with you.

CrossConnect installs on your own machines, not somebody else's cloud. It reads your network without changing anything. The AI is your choice: bring your own, or run without it entirely. Nothing about your network leaves your walls unless you decide to connect it to something.

Your gearswitches · routers only looks CrossConnect · on your servers Discoveryreads your gear AI assistantoptional, with proof Your network picture, kept safewhat you told it + what it found answers + alerts Your tools Your scriptsand dashboards
Installs as one piece, easy to run Reads your network, never changes it Bring your own AI, or run without Your data stays on your servers
Ask it like a coworker

It answers from your real network, and shows its work.

Most network tools make you learn their query language first. CrossConnect just lets you ask, in plain English, the way you would ask the person who knows the network best. And here is the part that matters: every answer is pulled straight from your live network, and it shows you the exact records it used. So you are never taking its word for it.

This is not a chatbot bolted on after the fact. Because CrossConnect already understands your whole network and where every fact came from, the assistant can answer real questions safely, instead of confidently making things up the way generic chatbots do.

If it cannot back a claim up with a real record, it drops the claim rather than guess. And it advises only: it can explain a problem and tell you how to fix it, but it will never change anything on your network by itself.

Try it on your own network.

Run the preview on your own server, point it at a corner of your network, and watch it map itself. Then ask it the question you cannot answer today, and see it answer with the proof.