CrossConnect finds your network for you, lets you ask it anything in plain English, and helps you fix what breaks. What that means in real life depends on your job. Find yourself below, and the question it answers for you on day one.
Keep the rooms working, and prove the install to the client.
Know what's wired to what, and find what just broke.
Run many client networks, kept apart, from one place.
Proof on demand, pulled from the live network.
Want the deep version in your own language? Go to For AV integrators, For IT & network, or For security & risk.
You wired the studios: the switches, the cameras, the audio gear, the power that feeds it all. The day you hand it over, the client wants a diagram, and six months later something flickers and they call you. CrossConnect maps everything you installed for you, no spreadsheet to fill in, and keeps that map current as the rooms change. You hand over a picture that is actually true today, and when a room acts up you already know what is in it.
Ask it "which Studio A switch is running low on power headroom?" and you get acc-stuA-rack, 92% of its 480 W budget, with the proof, in seconds.
Nobody calls you to say the audio sounds great. They call when it drops. CrossConnect keeps an eye on the things that take rooms down, and it can prove the things you promised the client.
Every AV job has to answer this, and "it should be" is not an answer when a client asks. CrossConnect checks it two ways at once: how you set it up to behave, and what the network is actually doing. If traffic shows up on a lane that was supposed to be sealed off, you catch it before the client does.
should be vs actually isEvery Crestron, Q-SYS, Extron, Biamp, and Shure unit is recognized by its maker and listed for you, with nothing to type in. Browse it by brand and by site, and see at a glance which units are running software with a known security hole.
nothing to type inTurn on the traffic view and CrossConnect shows the busiest conversations next to the inventory: the Dante and AES67 audio on every link, who is talking to whom and how much, and which switch saw it. Handy when a room sounds rough and you want to know what is hogging the line.
who is talking to whomAV is multicast, and it breaks in ways a normal tool never checks. CrossConnect watches the four things every stream needs: IGMP snooping and a querier on each AV VLAN, one PTP clock the plant locks to, and QoS that actually protects the audio. When one is off it names the real switches, like "18 need IGMP snooping, starting with Dallas Access 01", and hands you the command for each one's platform.
named switches · the right commandType a room name, an address, or a hardware ID and CrossConnect points you straight to the exact switch and port it plugs into, learned from the switches themselves. The same search tells you what the device is doing, whether it quietly moved to a different port, and how to reach it even if the network is down.
where is it · what is it doingSomeone three buildings away tweaks one setting, and a studio's audio goes dead. Normally that is an hour of guessing while a client stands over your shoulder. Instead, you ask the black box. It quietly records every change to the network, then walks back through the history to name the exact one that broke things, and shows you the before and after side by side as proof. Minutes, not a morning.
ip access-list extended AV-EGRESS
permit ip any any
!
interface Gi0/1
ip access-group AV-EGRESS out
ip access-list extended AV-EGRESS
deny udp any 10.10.20.0 0.0.0.255 eq 4440
permit ip any any
!
interface Gi0/1
ip access-group AV-EGRESS out
A link goes down at 2am and the on-call's first ten minutes go to figuring out what is even connected to it. CrossConnect already knows. It draws the map of your network for itself and keeps it current, follows a connection all the way from a port through the cabling out to your provider, and answers questions for you, so "what's near cor-hq-01?" and "what changed on this box last week?" take a sentence, not an investigation.
Your network lives in a folder of spreadsheets and old diagrams, or in an inventory database, and half of it is probably wrong by now. CrossConnect brings it all in as a job you preview first: it shows you exactly what will be added, what will change, and where two entries disagree, before anything is committed. Don't like the result? Undo the whole thing in one click. Then it goes and finds the parts of your network the spreadsheet never knew about.
You run twenty clients' networks, and the one thing that can never happen is one client seeing another's data. CrossConnect keeps each client walled off from the rest, all the way down: even when you ask it a question, the answer only ever covers the client you are looking at. Run all of them from one install you host yourself, each with its own logins and its own access.
The audit request lands, and the old way is a frantic week of screenshots and spreadsheets that are out of date by the time you send them. CrossConnect scores your network against the standards you answer to, like CIS, NIST, and SOC 2, and keeps the evidence behind every line ready to show. It flags gear running software with known security holes or that has reached end of life, and keeps a record of activity that can be checked for tampering. Ask "which devices fail, and why," and get a straight answer with the proof attached.
The fastest way to get it is to point CrossConnect at your own network and watch it find everything for you. It is in early operator preview: still young, but everything you have seen here is built and running against a real network today.