A reseller arrangement built so you don’t have to onboard a new vendor.

Utelogy

Utelogy makes Utelyze, the secure software platform that unifies AV and UC estates. The published value proposition: live device health and uptime, video-conferencing platform monitoring across Teams, Zoom, and Webex, room and estate overview maps, self-healing automation, and usage analytics across a hardware-agnostic catalog of supported manufacturers. The customer outcomes Utelogy publishes are an estimated 75% reduction in mean time to resolution within 60 days, a 67% reduction in level-1 support call effort, and an average 44% reduction in room-equipment energy consumption.

Utelogy is headquartered with engineering offices in the US and EMEA. The company sells into enterprise IT and AV organizations through three packages: Enterprise (in-house IT and AV teams), Managed Services (service providers operating on behalf of customers), and Integrator (AV integrator partners that install and support the customer environment).

CybrIQ

CybrIQ makes RoomIQ and SpacesIQ, the Layer-1 device identification platform. The technical core is Device DNA™, a patented method that derives device identity from signals the managed switch reads about the device rather than from signals the device chooses to report about itself. The reference library underneath the platform contains 750 million device fingerprints; identification runs on a 30-second polling cadence by default. The customer outcomes CybrIQ produces are continuous per-device inventory with signed audit-trail exports, relabel-resistant detection of covered-entity hardware (NDAA Section 889), and audit-defensible evidence packs for SOC 2, ISO 27001, NIST 800-53, NIST 800-171, CMMC L2, and the 2026 cyber-insurance application.

CybrIQ holds SOC 2 Type II, ISO/IEC 27001, ISO 27017, and ISO 27018 certifications. CybrIQ does not hold FedRAMP authorization of any tier; the customer-installed deployment shape is the path for federal agencies whose authorization route is FISMA, on-premise, SCIF, or air-gapped.

The partnership

The pairing exists because Utelogy customers consistently surface a question Utelogy is not built to answer: what is plugged into the switch port that serves the room, and is any of it on a list we should be worried about. CybrIQ answers that. The reciprocal pattern is also common: CybrIQ customers running RoomIQ in conference-room environments hit a question about meeting-room operational health that Utelyze answers cleanly.

The operational shape: one integrator install on one switch fabric. One change-management window. One quarterly operations review covering both room performance and device-identity drift. The technical integration is described in detail on the integration page, and the independence of the two products runs in customer-installed components, with no third-party vendor cloud in the path.

What the customer journey looks like

From the first call to month-3 steady state, the engagement is one sales motion, one integrator coordination, and one buying channel. The diagram below is the standard shape; specific dates depend on the customer’s existing footprint and the integrator’s calendar.

What this partnership is not

• It is not a merger or acquisition. Both companies remain independent vendors with separate ownership, separate roadmaps, and separate go-to-market motions.
• It is not a single SKU. Customers contract independently with each vendor, typically through the same integrator. The pricing is each vendor's standard pricing.
• It is not a feature swap. Neither product gets a new capability from the other; the two products run side by side and share context.
• It is not a substitute for the customer's NAC, SIEM, EDR, NDR, or ITSM. The pairing feeds those tools through standard wire formats; it does not replace them.