The AV / IT operations team
Stays in Utelyze. Workflow does not change. Tickets, MTTR, self-healing automation, room health continues exactly as it does today. CybrIQ never touches their day.
The customer with 400 AV-enabled rooms doesn’t need another vendor onboarding. They need the CISO’s hardware-inventory question answered before the renewal underwriter asks it again. Utelogy reselling CybrIQ collapses that conversation from a procurement cycle to a contract amendment.
Walk into any enterprise IT shop running 200 or more AV-enabled rooms and the security team is chasing the same evidence:
None of those land on the AV team to operate. They land on the security team to evidence. The customer’s pain isn’t “we don’t have a tool.” The customer’s pain is “adding another vendor, another contract, another security review takes a quarter we don’t have.” Utelogy reselling CybrIQ removes the procurement-cycle delay.
The customer with 400 rooms in scope usually does not want to add a security tool their AV team has to operate. The path that works: the integrator who runs the Utelogy deployment also runs CybrIQ as a managed service on the same switch fabric. They handle the SNMP credential handoff with the customer’s network team, they own the alert-review cadence, and they deliver a monthly signed inventory PDF to the customer’s CISO mailbox. The AV team never touches it. The CISO never has to learn a new console. The integrator gets a new recurring SKU on every Utelogy account.
The reason the pairing works isn’t that one team uses both tools. It’s that three different audiences inside the customer org each get something they were already asking for, delivered through the AV channel they already trust.
Stays in Utelyze. Workflow does not change. Tickets, MTTR, self-healing automation, room health continues exactly as it does today. CybrIQ never touches their day.
Receives a monthly signed CybrIQ inventory PDF. Forwards to audit, to the carrier on renewal, to the IG on Section 889 requests. They consume the artifact. They don’t operate the tool.
Runs the install on the existing switch fabric (same trip, same change window). Optionally operates CybrIQ as a managed-service line item. Adds a recurring SKU on every Utelogy account.
The audit and underwriting teams already know the framework mapping. The signed CybrIQ inventory artifact is the document they need. Utelogy’s operational-monitoring evidence answers a separate set of questions. Below is the mapping, plainly.
The two products are separate. Utelogy’s software does what it has always done. CybrIQ’s software does what it has always done. The pairing isn’t a software merge; it’s a channel arrangement plus an optional managed-service tier. You are buying the gap-closure, not a new console to staff.
Naming the limits is part of the honest pitch:
30-minute working session. Your room count, your audit cadence, your insurance renewal cycle. One concrete next step at the end of the call.
Schedule a working session